Privacy Policy for Takwas

Effective Date: 01 March 2025

Takwas are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your data when you use our website, services, or products. By accessing or using Takwas, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

• Name, email address, phone number, and shipping/billing address

• Payment details (e.g., credit/debit card information) for order processing

• Account credentials (e.g., username and password)

Non-Personal Information

• Browser type, IP address, device details, and operating system

• Usage data (e.g., pages visited, time spent, clickstream activity)

• Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you regarding your account, purchases, or inquiries

• Enhance and improve our website, products, and services

• Personalize your shopping experience

• Send you promotions, newsletters, and offers (with your consent)

• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal data. We may share information only in these situations:

• With trusted service providers (e.g., payment gateways, delivery companies) to complete your orders

• With marketing partners, only if you give explicit consent

• When required by law, regulation, or to protect our rights and security

• During business transfers such as mergers, acquisitions, or asset sales

4. Data Security

We take reasonable measures to secure your data, including:

• Encryption of sensitive information (e.g., payment data)

• Secure servers and firewalls

• Regular system monitoring and security updates

Note: No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Improve your browsing experience

• Analyze website traffic

• Deliver personalized content and offers

You may disable cookies through your browser, but some site features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

• Correct – Update or fix inaccurate information

• Delete – Ask us to erase your data (where legally possible)

• Opt-Out – Unsubscribe from marketing emails anytime

To exercise these rights, contact us at support@takwas.com.

7. Third-Party Links

Takwas may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If we discover such data, it will be deleted immediately.

9. International Data Transfers

If you access Takwas from outside the United Arab Emirates, your information may be transferred to servers located in other countries. By using our services, you consent to these transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of Takwas means you accept those changes.

11. Contact Us

For questions or concerns about this Privacy Policy, please reach out:

📧 Email: support@takwas.com
📞 Phone: +971 56 876 8934